Flexible Learning

Health and Social Care

Level 2 Course in Customer Service for Health and Social Care Settings

Level Two

The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You'll also gain a better understanding of what makes effective teams work.

Locations

  • England (Distance Learning)

Funding

Funding may be available

Course Delivery

Online

Course Duration

12 Weeks

Awarding Body

NCFE Cache

LAR Course Code

603/0483/2

Guided Learning Hours

94
Price: £408

Course Content

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs

Full Course Title

NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings

We Are An Approved Centre For

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  • Skills and Education Group Awards logo Skills and Education Group Awards logo
  • NOCN logo NOCN logo
  • European Social Fund logo European Social Fund logo
  • BIIAB logo BIIAB logo
  • Apprenticeship Logo Apprenticeship Logo
  • AELP logo AELP logo
  • ABC logo ABC logo
  • ESFA logo ESFA logo

    About Us

    NEED2SUCCEED is the trading name of R Mobile T/A Need 2 Succeed (Sole Trader Organisation).

    Registered Address: C/o LSBU (Croydon Campus), Electric House, 3 Wellesley Road, Croydon, Surrey, CR0 2NW 

    © Copyright 2020 Need 2 Succeed


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    • C/o LSBU (Croydon Campus)
      Electric House
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      Croydon
      CR0 2NW

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