Terms and Conditions

Before you submit a booking for an event, please read these conditions (“Conditions”). 

By accepting these conditions as part of the event booking process, you indicate your agreement to enter into a contract with Need 2 Succeed, C/o LSBU, Electric House, 3 Wellesely Road, Croydon CR0 2AG.

An “Event” means an event or course available for booking on the web site or as advertised elsewhere.

“Fee” means the fee for an event as indicated during the booking process or as promoted in any marketing materials.

Please review all the information you have submitted or will submit regarding your booking before you make a booking request. By submitting a booking request, you confirm that all the information you submit is accurate, true and complete.

By submitting your booking request, you are offering to enter into a contract for attendance at the event.

We reserve the right to reject any booking request we receive.

The Fee for the Event is exclusive of VAT, which will be payable by you, unless you are VAT exempt (from April 2021)

If you are unable to attend, you may substitute a suitable delegate to an event upon notification to Need 2 Succeed at no additional charge; this is at Need 2 Succeed’s discretion.

Unless otherwise stated, the refund policy for events is as follows:

  • Cancellation more than 4 weeks before the event: full refund
  • 4-2 weeks before the event: 50% of the fee refunded
  • Less than 2 weeks before the event: no refund.
  • Any FREE events will be subject to a full course charge if cancelled less than 2 weeks before the event

All places on events are available on a first-come, first-served basis.

A deposit may be taken for funded courses, and where indicated as refundable, this is only honoured if the course is completed in a timely manner, as set out in the learners agreement end date.

Events are subject to cancellation or rescheduling at our discretion. If the event is cancelled in its entirety, we will credit any event fees paid to you as soon as possible. If the time, date, venue or content of the event is changed after your booking, you will be notified and given the option to cancel your booking. We shall not be liable for any additional loss or damage resulting from such cancellation or changes.

We reserve the right to cancel, suspend or vary the operation of our contract with you if events are outside our reasonable control. We shall not be responsible for any breach of contract, nor for any loss or damage resulting from such an event.

Any typographical, clerical or other similar accidental error or omission made by us in respect of your booking shall be subject to correction without any liability on our part.

Copyright and all other intellectual property rights shall remain the property of the Publishers Association. You agree not to reproduce, sell, hire or copy any materials (in whole or in part) and not to use such materials except for reference.

Our liability to you, whether arising from an action in contract law, including negligence or otherwise, shall be limited as follows: 

(a) We shall not be liable to you for any loss of profit, loss of anticipated savings, loss of goodwill or injury to reputation, loss of business opportunity, the loss suffered by third parties or any form of indirect, consequential or special loss.

(b) Our total liability to you shall be limited to the amount of the price paid by you.

These Conditions and the booking process referenced in these Conditions constitute the entire agreement between Need 2 Succeed and you. In entering into these Conditions, you acknowledge that you have not relied upon any statement or representation from us, save as set out in these Conditions or as stated in writing as part of the booking process.

No term of any contract between us arising from these Conditions is intended to confer a benefit or be enforceable by any third party, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

The language of any contract formed will be English. The Conditions shall be construed following English Law, and you agree to submit to the exclusive jurisdiction of the English Courts.

We may change the terms upon which we make Events available from time to time without notice to you, and any subsequent booking requests you may make will be subject to those changes.

We Are An Approved Centre For

  • TQUK logo TQUK logo
  • Skills and Education Group Awards logo Skills and Education Group Awards logo
  • NOCN logo NOCN logo
  • European Social Fund logo European Social Fund logo
  • BIIAB logo BIIAB logo
  • Apprenticeship Logo Apprenticeship Logo
  • AELP logo AELP logo
  • ABC logo ABC logo
  • ESFA logo ESFA logo

    About Us

    NEED2SUCCEED is the trading name of R Mobile T/A Need 2 Succeed (Sole Trader Organisation).

    Registered Address: C/o LSBU (Croydon Campus), Electric House, 3 Wellesley Road, Croydon, Surrey, CR0 2NW 

    © Copyright 2020 Need 2 Succeed

    Reach Out To Us

    • 020 7871 9941
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • C/o LSBU (Croydon Campus)
      Electric House
      3 Wellesley Road
      CR0 2NW

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